INCIDENT COMMAND SYSTEMS (ICS) FOR EMERGENCY RESPONSE

INTRODUCTION

Incident Command Systems are recognised as an effective structure for managing emergencies of any size. In addition, current U.S. Federal regulations and UK Home Office guidance calls for the use of ICS systems as standard for hazardous material/chemical response at the local level.  It is crucial for organisations to have an effective emergency response and management plan in place in order to be prepared for the many types of events that face business and commerce. This course emphasises organisational development and management of complex major emergency incidents. In this dynamic one day programme you will learn how to:

·         Apply concepts and procedures for multi-agency Command, Direction and Control for large-scale emergency response;

·         Rapidly establish a pre-identified unified command structure;

·         Describe the sequence of events that must occur on-scene for efficient management to take place;

·         List and identify the principal factors and any potential problem areas found in, or related to such complex major emergencies;

·         Establish a process of applying resources to events to achieve specific goals;

WHO SHOULD ATTEND

·         Operational and Process Supervisors and Mangers who have identified roles and responsibilities for managing potential complex and unique emergency incidents;

·         Health Safety & Environment, Fire and Industrial Security Managers;

·         Pre-identified Crisis and/or Emergency Response Managers;

·         Emergency Response Team Leaders.

PROGRAMME OBJECTIVES

·         Identify the different levels of command and control within the unified structure;

·         Identify the primary incident facilities and describe how each is managed;

·         Identify the multitude of factors that have to be fully understood, ‘owned’ and in place – Before the incident!

·         Identify the types of resources that are encountered at incidents and describe how all resources are managed;

·         Creating a bespoke plan of action; enabling managers to successfully manage the crisis.

TRAINING METHODOLOGY

Delegates will be encouraged to fully participate in the programme through the use of syndicate work and presentations, group discussions and questionnaires. PowerPoint slides, training DVD’s and case-studies will be fully utilised.

PROGRAMME SUMMARY

Participants are introduced to concepts, methods and procedures for dealing with large or unique incidents or multiple incidents involving a large number of resources and support activities in multi-agency and possibly cross-boundary or even cross-border situations. On completion of this programme you will be able to identify the five major functions and list the nine critical components that provide the framework for a successful ICS. Describe how the ICS structure provides for maximum flexibility in varied situations; to illustrate how it expands or contracts to meet the needs of an incident.  All delegates will return to their organisations equipped with the necessary knowledge and skills enabling implementation of an ICS within their respective major incident procedures.

PROGRAMME OUTLINE

Module 1 – Pre-incident, what needs to be in place - before the event.

·         Introduction, what is an Incident Command System (ICS);

·         Emergency Response Management Planning;

·         Consider the stakeholders who should be involved in the process?

Module 2 – Management Activities: Establishing an Incident Command System

• Components of the U.S. and Canadian ICS;
• U.K: three levels of incident management: Operational, Tactical & Strategic;
• Five major functions: Incident Command; Operations; Logistics; Planning & Administration;
• Nine principles for each of the above functions;
• Workshop - Designing an ICS for your organisation.

Module 3 – Incident Command System in Action

• Incident Assessment;
• Role of the first responders - Emergency Response Teams;
• Role of the Incident Commander;
• Role of the Crisis Management Team;
• Co-ordination with any off-site plans and procedures – Mutual Aid

Module 4 – Integrated Communications & Media/PR issues

• Who manages the media?
• Essential guidelines and tips;
• Reputation Management

Module 5 – Exercising ICS

• What to exercise, when to exercise
• Example scenarios
• Debrief management
• What to do with the results

Open Forum – time permitting.

Your presenter:

Dr. Lawrence E. Salvoni.  PhD; DMS; MICD; MEPS; MIMgt’ MBCI.

                                                                                                      

Lawrence is a successful Senior Associate Consultant with Dubai based training and consultancy establishments sharing his extensive experience in the preparation of multi-agency, emergency and crisis management plans and for organising and executing multi-agency training and exercise programmes.

Experience gained as a communications manager and trainer with the UK Air Force and later the Royal Saudi Air Force proved beneficial with subsequent similar positions with UK Police then as a Risk and Emergency Planning Manager within UK Government.

Recently managing his own successful UK consultancy Lawrence is also a regular guest lecturer at many UK colleges and universities on how business and communities respond to disaster, be it the result of natural or technological activity.  Lawrence is a regular visitor to the Middle and Far East leading on seminars, training and exercise programmes.  Qualifications: Doctorate of Philosophy in Emergency & Disaster Management, Diploma in Management Studies, Business Continuity Management and Occupational Health and Safety. 

Married and living in Southern Spain.